CATERFARE GUIDE TO VENDING

The following is a basic guide when considering a vending service and also clarifies the basic terms you will encounter.

Our web site is designed to give you just a flavour of the considerable number of machines available today and is just a small selection of the various sizes and types of machine we can supply.

Trying to establish usage levels will be the most important aspect of determining the most appropriate capacity machine for your needs as personal consumption can vary enormously effecting both configuration of choices and your preferred payment system. Several of the machines available today can have their configuration of consumables adjusted once preferred snacks of beverages become evident with use, particularly with Snack and Can machines.

Regarding siting, with the exception of machines filled manually mains water needs to be closely available and the mains power providing a 13amp socket is required for both types.

Unless you specifically request certain machines our operated service will be available and includes filling and cleaning. Our staff will regularly call at your site during normal weekday hours. If there are any operational issues relating to your premises we can tailor the service to your needs.

Our maintenance contracts cover all parts and labour charges associated with equipment provided, regardless of who fills and cleans the machines.

Ask about the numerous payment systems, which can vary from freevend, to cards, tokens or cash however the payment system you want may not be available on all machines.

In certain areas water filters would be an asset and contribute to drink quality.

Finally, if you are not sure about any of the terminology used here please refer to our glossary.

FILL & CLEAN

With fill and clean service we will fulfil the following.

1. Provide a total beverage or snack service

2. Fill and maintain level of ingredients and cups

3. Clean and sanitise the whole machine to a very high standard

4. Machine hygiene kits will be cleaned and sanitised off site on a 24 hour sanitation program

5. Attend to minor adjustments and maintain drink quality

6. Collect any cash and credit if applicable

7. Send monthly account showing through put of machine and balances

MAINTENANCE

Caterfare’s engineers are fully qualified to work on all equipment we provide

VENDING MACHINE PAYMENT SYSTEMS

Caterfare provide and install machines with the type of payment system that you require providing it is available and compatible with the machine you have chosen

BENFITS OF CASHLESS SYSTEM

Improved reliability (no coin jams)

Improved staff safety with no cash stored on site

Reduced queuing times

Greater flexibility in selecting price subsidies for permanent, part time staff visitors as well as free vends.

VENDING GLOSSARY

Bean to Cup = Beverage machine that grinds fresh coffee beans to make authentic cup of coffee.

Single Fresh brew =Hot beverage machine that has one freshbrew unit, giving the option of either ground coffee or leaf tea

Double Freshbrew = Hot beverage machine that has two freshbrew units, giving both ground coffee and leaf tea

Triple Freshbrew = Hot beverage machine that has two freshbrew units but uses one unit for both ground coffee and ground decaffeinated coffee and the other for leaf tea.

Coin Mechanism = Device fitted to vending machines to enable cash payment, can be configured to hold different coinage for change.

Key/Card system = key or card system enables cash less vending also offers many other features including control of usage, advanced audit facilities.

Simm Logic = system used on Westomatic machines enabling vending machine stock control fault reports diagnostic data through smart card or PDA